Quality Assured: IH Quality Inspection 2025–2028
Quality Assured: IH Quality Inspection 2025–2028
International House Milan was inspected by International House World Organisation (IHWO) in November 2025 as part of the IH Quality Inspection Scheme. Following the inspection, IH Milan was found to have met all IH Quality Standards, with all IH Promises confirmed as fulfilled. The badge was issued in November 2025, and the next inspection is due in 2028.
What is the IH Quality Inspection Scheme?
The IH Quality Inspection Scheme is a rigorous process designed to ensure that IH affiliated schools deliver on the IH Promises — public commitments to students and staff. Through regular inspection and ongoing support, IHWO works with schools to maintain and enhance quality, support long-term development, and promote fairness, transparency and excellence in education and staff treatment.
Highlights from our Excellence Report
The IH Milan & San Donato Excellence Report (2025) summarises strengths identified during the inspection (24–26 November 2025).
Key highlights include:
- Strong teacher–student rapport and highly engaged learners, supporting progress and motivation.
- Induction and ongoing support around the syllabus, including monthly 1:1 sessions with Academic Managers.
- A robust system of continuous professional development and a peer observation scheme that supports teacher growth.
- Positive atmosphere and a strong customer-service ethos, with actionable feedback incorporated into an Action Plan.
- Inclusive practices and a welcoming environment, aligned with IH commitments to fairness and equality.
What “Quality Assured” means for teachers and trainees
Choosing a training centre is a high-stakes decision. “Quality Assured” is designed to give you confidence that you are training in an IH centre that has been externally inspected against IH standards and commitments.
At IH Milan, this quality focus supports what you experience on our teacher training programmes:
- Externally accredited courses (Cambridge English, AISLI or IHWO, depending on the programme).
- Experienced teacher trainers and a training culture rooted in continuous development.
- For CELTA candidates: real teaching practice, structured feedback and observation, with flexible course formats.
Verify the badge
For transparency, the badge links to a dedicated IHWO verification inspection date and the fact that all IH Promises were fulfilled, with no outstanding requirements:
- inspection in November 2025
- compliance with IH Quality Standards
- Badge issued: November 2025 and Next inspection due: 2028
FAQ
What does “Quality Assured” mean?
It means that International House Milano | San Donato has successfully completed the IH Quality Inspection and that the badge links to an official IHWO verification page.
When was the inspection carried out?
The IH Quality Inspection reported in the Excellence Report was conducted from 24 to 26 November 2025.
How long is the badge valid for?
The badge reflects the year of the most recent inspection and is valid until the next scheduled inspection (typically every 1, 2 or 3 years, depending on the affiliation).
Can I verify the authenticity of the badge online?
Yes. Each badge is linked to a dedicated verification page on the IHWO website, confirming the inspection date and status.
What is the Excellence Report?
It is a document that highlights a selection of strengths identified during the inspection and can be used as a communication and transparency tool.
Would you like to choose the course that best suits you?
Explore our English courses for adults, children, teenagers and companies, or get in touch with us to receive a personalised proposal.