Please note that we cannot give official results over the phone or by e-mail/fax.
Check your results online
You can check your results online 13 days after your test on the IELTS result checker page. You will need to provide your test date, date of birth, identification document number and candidate number.
Getting your certificate
You can come to collect your Test Report Form (TRF) at school 2 weeks after the test date or if you prefer, it can be posted to the address you provided. If you can’t come in person, please make sure the person who is collecting it on your behalf has signed authorisation and a copy of your ID document. If you think your certificate has been lost in the post, please contact us: ieltssupport(@)ihmilano.it – 02 8057825
Please note, if you haven’t received your certificate you must report it as lost within 3 months of your test. We are unable to issue replacement certificates over 3 months after the date of your test.
We are not permitted to give test results by telephone, fax, email or text.
Test Report Form (TRF)
You will receive your Test Report Form which reports a score for each of the four skills (listening, reading, writing and speaking) as well as an overall band score. Half band scores may be awarded to indicate a strong performance within a particular band. You will receive only one copy of the TRF. It’s important that you keep it safe as replacement TRFs cannot be issued.
An IELTS certificate has a recommended validity period of 2 years. Some organisations might accept a TRF that is more than 2 years old as evidence of a present level of ability only if it is accompanied by proof that a candidate has actively maintained or improved their English language proficiency.
Sending IELTS results to relevant institutions
On your application form you can request up to five copies of your test results to be posted to educational institutions, government bodies or an employer at no extra cost. The relevant addresses should be provided in the IELTS test application form.
Additional copies of your Test Report Form beyond these five can be sent directly to institutions on your behalf within the two years of their validity. You may ask for your results to be forwarded by downloading the Request for Extra Institution Copies of Results Form. Please complete the form and return it to us along with a copy of your valid/not expired identification document. The fee for each TRF is €8,00. Forms that have been sent without a valid identification document and fee will not be processed.
The test score
IELTS provides a valid and accurate assessment of English language proficiency on an easy to use 9-band scale, from minimal ability (band score 1) through to expert (band score 9), as shown below. Test takers receive an overall band score and individual scores for each test component (Listening, Reading, Writing and Speaking). There is no pass or fail in IELTS. This unique 9-band system measures scores in a consistent manner – wherever and whenever the test is taken. It is internationally recognised and understood, giving you a reliable international currency.
|9||Expert user||has fully operational command of the language: appropriate, accurate and fluent with complete understanding|
|8||Very good user||has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Misunderstandings may occur in unfamiliar situations. Handles complex detailed argumentation well|
|7||Good user||has operational command of the language, though with occasional inaccuracies, inappropriacies and misunderstandings in some situations. Generally handles complex language well and understands detailed reasoning|
|6||Competent user||has generally effective command of the language despite some inaccuracies, inappropriacies and misunderstandings. Can use and understand fairly complex language, particularly in familiar situations|
|5||Modest user||has partial command of the language, coping with overall meaning in most situations, though is likely to make many mistakes. Should be able to handle basic communication in own field|
|4||Limited user||basic competence is limited to familiar situations. Has frequent problems in understanding and expression. Is not able to use complex language|
|3||Extremely limited user||conveys and understands only general meaning in very familiar situations. Frequent breakdowns in communication occur|
|2||Intermittent user||no real communication is possible except for the most basic information using isolated words or short formulae in familiar situations and to meet immediate needs. Has great difficulty understanding spoken and written English|
|1||Non-user||essentially has no ability to use the language beyond possibly a few isolated words|
|0||Did not attempt the test||no assessable information provided|
Enquiry on Results (EOR)
An “Enquiry on results” service is available to test takers who are not satisfied with their results: If you are unhappy with your result, you can request to have all or part of your test re-marked. You need to complete the Enquiry on Results Form and send it to us, along with your original Test Report Form and a USD 160 fee. This must be done within 6 weeks of the test date.
The “re-marks” are centralised through IDP:IA, who will inform us of their decision within 6-8 weeks; we will then tell you the outcome of your appeal. If your score is higher as a result of the remark, you will be refunded the AUD 160 fee and will be issued with a new Test Report Form. If your score does not change or is lower, you will lose your AUD 160 fee and have your Test Report Form reissued to you.
Note that IELTS Examiners and markers follow strict assessment guidelines and are regularly monitored. The IELTS testing process has the highest quality control procedures.
Test Day Complaint Form for Candidates
Prior to the commencement of the IELTS test, an invigilator will read from a script which outlines the test conditions, expected candidate behaviour and the complaint procedure. It is important that you listen carefully during this presentation. If you feel that a certain issue(s) have affected your performance, you must advise an invigilator immediately. If you wish to make a formal complaint, ask for a ‘Test Day Complaint Form for Candidates’, fill it in and submit it immediately to an invigilator. This form cannot be accepted unless submitted on the test day. IDP:IELTS will investigate the matter and will contact you to obtain further information or to provide you with an outcome. We address all concerns in a timely manner.